Frequently Asked by Customers

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– Normally, our similarity is 95% -98% at least between your design and plush toy sample.                                  – We will offer 1-2 times free necessary revisions after the 1st prototype is finished.

– Normally, the sample cost range is  $120 – $160, 7-10 business days can be done.                                                                               – Will be deducted from the payment amount directly when your order qty reaches 1000pc at a time.

– Normally it takes 30-45 business days   

– it’s a basic and important principle for us to protect your privacy and design.                                                                    – We are only responsible for manufacturing, stealing/selling client’s design is NEVER an option for our business

 – 500 per style 

– We keep the right cut papers and fabric patches before sending out the sample. When the order is confirmed,   we will submit the PP sample for your final confirmation again before running production.

– Our team will update you on every progress of production also.

– 3rd party inspection is acceptable.

– Except for our internal quality testing, we will also send the toys to the qualified testing lab to make sure our plush toys can meet or even exceed the standard of the regulation.                                                                            – It’s also okay to do the testing at your side if needed.

– Our commission fee is 3% of the total purchase cost of your goods and this covers the One-Stop export solution Services

– For smaller order that is under 15,000 USD, we will charge 400-600 USD commission for each shipment.